edutrainment Company

Complaints in the virtual coffee shop

Complaint management for hotel staff: not necessarily the first subject that people get excited about. Often participants have to put up with an established expert in a grey suit, with a raised index finger to tell hotel staff how to deal with difficult guests. The “Moonpenny Concept” is quite different, and that’s why it was given the Gold medal by the jury of the International German Training Prize 2009. After silver in 2008, we now have gold in 2009. We are quite proud of ourselves!

We found this interesting article of the Blog eVideothek from the FHTW:

At last it’s ready – the trainer blog is up and running. Click here to get there. The theme Web 2.0 proves to be of interest for a number of colleagues. The question is – what is Web 2.0 all about? At what implications could it have for the field of learning? (-- >ELearning 2.0)?

The edutrainment-company won silver for the training concept "Hello Guest" at the Didactica congress 2008. The concept was developed with and successfully implemented for the Académie Accor Germany.